FAQS

1. How long does shipping take?
Shipping usually takes 3-5 business days depending on your location.

2. Do you offer free shipping?
Yes, we offer free worldwide shipping on all orders.

3. How do I track my order?
Once your order is shipped, you will receive a tracking number via email.

4. Are the LED light strips easy to install?
Yes! Our LED strips are very easy to install — just peel and stick.

5. Do the LED lights come with a remote or app control?
Yes, most of our LED strips come with a remote or mobile app control depending on the model.

6. Can I return my order?
Yes, we offer a 30 day money back guarantee .No satisfied ? full refund ,no questions asked .

7. What payment methods do you accept?
We accept secure online payments such as debit/credit cards.

Still have questions?
Contact Novanestore support — we’re always here to help you!